Terms and Conditions
Contact Information
Email: info@bindaddync.com
Phone: 704-387-6442
Introduction
These Terms and Conditions govern the use of the cleaning services provided by Bin Daddy LLC (“Bin Daddy”), a mobile trash and recycle bin cleaning and power washing service for residential and commercial properties. By submitting a Request for Service, you (“Customer”) confirm your acceptance of these Terms.
- Services
Bin Daddy offers scheduled mobile cleaning services for trash and recycling bins, as well as power washing services. This service is available for both residential and commercial properties.
- Customer Responsibilities
- Next Day Service: Customers must place their bins curbside on the designated trash collection day. Bins should remain curbside until 6 PM the following day to be cleaned. If bins cannot be left curbside, they should be placed by the garage or side of the house.
- Cleanliness and Preparation: Bins must be empty with any remaining waste bagged. Bins with unbagged waste cannot be cleaned.
- Sticker Identification: Stickers will be placed on bins during the first service visit and should not be removed or transferred to other bins.
- Gated Community Access: Customers in gated communities must provide gate codes or ensure that Bin Daddy has access through the community’s guard house on the scheduled service date.
- Bin Daddy Responsibilities
If Bin Daddy is unable to provide scheduled services due to reasons beyond the Customer’s control, such as inclement weather or equipment failure, the service will be rescheduled for the next possible visit. Customers will be notified and provided a credit for any missed services.
- Charges and Payments
- Automatic Payments: Charges for recurring services are automatically processed on the scheduled service day. Bin Daddy will charge the Customer’s debit or credit card on file.
- Declined Payments: In case of declined payments, Bin Daddy will attempt to contact the Customer for a new payment method. Services will be suspended until payment is resolved.
- Cancellation of Service
Services may be cancelled at any time via the Customer’s online account or by sending an email to info@bindaddync.com. Cancellations must be received prior to the next billing cycle to avoid charges. Services will continue through the end of the current billing cycle following a processed payment.
- Modifications to Terms
Bin Daddy reserves the right to modify these terms and introduce new charges. Customers will be notified by email of any significant changes. Continued use of services following such notifications will constitute acceptance of the new terms.
7. Governing Law
These Terms and Conditions are governed by the laws of the State of North Carolina, and the Customer submits to the exclusive jurisdiction of its courts.
